New Evening/Bridemaid/Prom/Wedding Dress in White

How much is delivery?
Free on all orders over £60.00
UK standard delivery is £3.99

How long will it take?
Delivery is usually within 3-4 days of your order being accepted.

Do you do Next Day Delivery?
Yes we offer Express Next Day delivery. It only costs £5.99

Can I track my delivery?
Yes, we will send you a tracking link via email when the order has been dispatched.

Where do you deliver?
We ship anywhere within the UK, including the Channel Islands.

Do you ship outside the UK?
Yes, we now ship internationally. click here for more information on our international delivery.

Do I have to pay to return?

Yes. We have supplied a pre paid returns label on your delivery note, There is a £3.00 charge if you use the label to cover the cost of postage and processing. Alternatively we recommend you post any returns using a carrier who can give you a ‘Certificate of posting’. Until the parcel reaches us it is your responsibility.

Can I exchange my items for Free?
Yes. If you require an exchange post your item back to us using the pre paid returns label on your delivery note. (You will not be charged for this service) we will send out the replacement item to you Free of delivery charge.

Pay Pal Purchases?
Roman Originals Stores cannot refund Pay Pal purchases. We are sorry; all items need to be posted back to us using the Pre Paid returns label on your delivery note.There is a £3.00 charge to cover the cost of postage and processing.

Can I return the items to a Roman Originals Store?
Yes you can return your goods. Only to Roman Originals stand alone Stores. Click here for a list of participating stores Please Note: Roman Originals concession departments cannot process online returns.

How long can I keep my order before returning?
We ask that you return your items to us within 14 days of receiving them.