What Information Do We Collect?
We collect personal information from you when you fill in any registration form and every time you email or tell us any personal details. If you visit the Website, we also collect information automatically about your visits, such as your browsing patterns, but information collected in this way is only used in aggregate form rather than being linked to identifiable individuals.
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
How Do We Use It?
A cookie is a small file stored on your computer by a web site to give you a unique ID. Cookies help make it easier and faster for you to use our site because it can remember if you've visited the site and they help us provide you with the information you need about your account details - when and where you need it.
A cookie generated by our site contains no information about you. It contains only a numeric ID that, for example, allows you to retrieve your account details. The cookie lets you enter your email and password so you don't have to enter those details again, or it lets you save products to a comparison list if available.
Roman Originals Plc uses your email address as a convenient way to contact you about your order. From time to time, we may update you on relevant news or promotions, but only with your permission. We will not pass your details on to any other relevant third parties unless you have given us permission to do so.
Email Mailing List
At the bottom of every email that we send there will be a link to unsubscribe, If you are already registered on our site you can also unsubscribe by logging in to your Account and use the option to change your communication options and uncheck the checkbox where it says 'email'
We strive to offer all our customers an excellent level of service. If you have any queries or comments about the Website at any time, please contact our Customer Services Helpline on 0845 508 9453. The Customer Services Helpline number is available Monday to Friday 9:00am till 5:00pm, excluding weekends, bank holidays and national holidays.